Pointing your DNS: In order to have your CrystalCommerce site appear as your actual domain name, some changes will need to be made to your Domain Name System records. You will need to sign in to your account at your domain host's website and find where your DNS settings are.
You will need to edit your A Record and CNAME records in order to get your site properly pointed and live.
Note: Your domain must exactly match your database name on CrystalCommerce (databasename.crystalcommerce.com) for the DNS update to work correctly.
Important: Only follow these instructions if you have your main domain displaying your CrystalCommerce storefront. If your primary domain is a blog or a site independent of your crystalcommerce storefront, then you do not want to change your A records. In those cases, your CrystalCommerce store site will just need a CNAME to be on a subdomain.
Walk-through:
1.) Login to your domain provider's C-Panel.
2.) Locate the Domain that you utilize for your Ecommerce website.
3.) Locate and select Manage DNS.
4.) Locate the A Record for your domain. (Sometimes referred to as an @ Record)
5.) Edit the A Record for host/name: @, and point it to the following IP Address: 159.89.254.79
6.) Edit the CNAME for www and set it to forward to: cloudfront.crystalcommerce.com
*** IF your website uses a Store CNAME (store.yourstorehere.com) , add a CNAME for store and set it to forward to : cloudfront.crystalcommerce.com. The same applies to any other subdomains you want to use. Please inform support of any subdomains you plan on using, so we can make sure they are whitelisted in our system.
8.) Click Save
(As a disclaimer some domain providers have different layouts and processes to update DNS information)
Once you point the DNS, the changes should take effect within 48 hours, however, this process is typically much faster when using GoDaddy.
9.) Contact CrystalCommerce Support through the chat icon in the bottom right of your admin panel. Let us know you've updated your DNS, and are ready for us to create your SSL certificate.
10.) Update the Recaptcha in your Account Preferences. We have a guide on that here.