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Customers > Feedback Feature Explained

Information on where to find your customer feedback

Written by Paul Martin

Customers > Feedback Tab Overview
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The Customers > Feedback Tab in your admin is where you can view your past 60 days performance rated by your customers.
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The customers will rate their experience based on:

  • Experience: Positive / Negative

  • Communication: 1 - 5 stars

  • Item as Described: 1 - 5 stars

  • Shipping Time: 1 - 5 stars

  • Charges: 1 - 5 stars

Note: They also have the option to leave a comment.

For an overview of the Customers Tab Click Here

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