Orders > Awaiting Payment Tab Overview

Explanation of the Awaiting Payment tab in the orders section.

Dan McCarty avatar
Written by Dan McCarty
Updated over a week ago

Orders > Awaiting Payment Tab Overview
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The Orders > Awaiting Payment Tab is the inbox that orders will go into if they are still awaiting payment from the customer. It's not too common for orders to arrive here, normally you will only find an order in this inbox if the customer selected Paypal as their payment option on checkout, and they haven't logged into their Paypal account to complete the payment.
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​Advanced orders search:

  • Status: Allows you to filter out specific statuses.

  • Order ID: Allows you to search by a specific order ID.

  • Customer Name: Allows you to search by a customer's name.

  • E-Mail: Allows you to search by a customer's E-mail.

  • Product Name: Allows you to search by a specific product that's contained in your orders.

  • eBay Item ID: Allows you to search by a eBay item ID.

  • eBay Transaction ID: Allows you to search by a eBay transaction ID.

  • Payment made with: Allows you to search by the type of payment method used to pay for orders.

  • Order From: Allows you to filter out where the orders came in from. (Select from: Direct, Point Of Sale, In Store Pickup Orders, Hide In Store Pickup Orders)

  • Created in the past: Allows you to narrow the time frame of your orders.

  • Created on before (right below Created in the past): Allows you to search by the date the order was created on before.

  • Created on after (not labeled): Allows you to search by the date the order was created on after.

  • Containing products from: Allows you to search orders containing products from a specific category.

  • Shipping Method: Allows you to search using the Shipping Method of the order.

For an overview of the Orders Tab Click Here

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