Orders > Hold Tab Explained

Learn more about putting orders on hold and the related fields

Dan McCarty avatar
Written by Dan McCarty
Updated over a week ago

Orders > Hold Tab Overview

The Orders > Hold Tab in the admin is an inbox that you can move orders into by clicking the "Toggle Hold" button on an order. You will also use the "Toggle Hold" button to remove an order from the Hold inbox. 

  • Status: Allows you to search for a specific order status, or groups of order statuses.

  • Order ID: Allows you to search by a specific order ID.

  • Customer Name: Allows you to search by a customer's name.

  • E-Mail: Allows you to search by a customer's E-Mail.

  • Product Name: Allows you to search for a specific product contained in your orders.

  • eBay Item ID: Allows you to search by an eBay item ID.

  • eBay Transaction ID: Allows you to search by an eBay transaction ID.

  • Payment made with: Allows you to search by the type of payment method used on an order.

  • Order From: Allows you to search for an order based on where it originated. (Select from: Direct, Point Of Sale, In Store Pickup Orders, Hide In Store Pickup Orders)

  • Created in the past: Allows you to narrow the time frame of your orders.

  • Created on before (right below Created in the past): Allows you to search by the date the order was created on before.

  • Created on after (not labeled): Allows you to search by the date the order was created on after.

  • Containing products from: Allows you to search orders containing products from a specific category.

  • Shipping Method: Allows you to search using the Shipping Method of the order.

For an overview of the Orders Tab Click Here

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