Orders > Preorders Tab Explained

How to access and view orders containing preorder items/products.

Dan McCarty avatar
Written by Dan McCarty
Updated over a week ago

Orders > Preorders Tab Overview
The Orders > Preorders Tab is an inbox in which all orders that contain a preorder product will arrive. This will allow you to easily view all of your current preorders you have and help you prepare for when the preorder date arrives.

When the availability date arrives, orders will be moved to their proper order statuses. (Awaiting Payment/Ready to Ship/Pick Up)

Advanced orders search:

  • Status: Allows you to filter out specific statuses.

  • Order ID: Allows you to search by a specific order ID.

  • Customer Name: Allows you to search by a customer's name.

  • E-Mail: Allows you to search by a customer's E-mail.

  • Product Name: Allows you to search by a specific product that's contained in your orders.

  • eBay Item ID: Allows you to search by a eBay item ID.

  • eBay Transaction ID: Allows you to search by a eBay transaction ID.

  • Payment made with: Allows you to search by the type of payment method used to pay for orders.

  • Order From: Allows you to filter out where the orders came in from. (Select from: Direct, Point Of Sale, In Store Pickup Orders, Hide In Store Pickup Orders)

  • Created in the past: Allows you to narrow the time frame of your orders.

  • Created on before (right below Created in the past): Allows you to search by the date the order was created on before.

  • Created on after (not labeled): Allows you to search by the date the order was created on after.

  • Containing products from: Allows you to search orders containing products from a specific category. 

  • Shipping Method: Allows you to search using the Shipping Method of the order.

Related Knowledge Based Articles:
Enabling TCGPlayer Preorders

For an overview of the Orders Tab Click Here

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