Orders > Closed Tab Overview

Where to find all orders that you have shipped and closed off.

Dan McCarty avatar
Written by Dan McCarty
Updated over a week ago

Orders > Closed Tab Overview
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The Orders > Closed Tab is an inbox where all orders marked as shipped are stored. This is a great resource to review a previous order if a complaint arises with a customer.

Note: Orders in the Shipped Tab cannot be deleted, you will need to move the order back to a previous status before it can be deleted.
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​Advanced orders search:

  • Status: Allows you to filter out specific statuses.

  • Order ID: Allows you to search by a specific order ID.

  • Customer Name: Allows you to search by a customer's name.

  • E-Mail: Allows you to search by a customer's E-mail.

  • Product Name: Allows you to search by a specific product that's contained in your orders.

  • eBay Item ID: Allows you to search by a eBay item ID.

  • eBay Transaction ID: Allows you to search by a eBay transaction ID.

  • Payment made with: Allows you to search by the type of payment method used to pay for orders.

  • Order From: Allows you to filter out where the orders came in from. (Select from: Direct, Point Of Sale, In Store Pickup Orders, Hide In Store Pickup Orders)

  • Created in the past: Allows you to narrow the time frame of your orders.

  • Created on before (right below Created in the past): Allows you to search by the date the order was created on before.

  • Created on after (not labeled): Allows you to search by the date the order was created on after.

  • Containing products from: Allows you to search orders containing products from a specific category.

  • Shipping Method: Allows you to search using the Shipping Method of the order.

For an overview of the Orders Tab Click Here

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